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Cookies Policy
🍪 Cookies & Tracking Technologies
Cookies Policy
Last updated: 15 May 2026
This Cookies Policy explains how Irwin Casino uses cookies and similar storage technologies on its website and apps. It complements our Privacy Policy, which describes how we treat the personal information we collect from you, including any data linked to cookies. By using Irwin Casino, you accept the use of strictly necessary cookies; other categories require your express consent through our cookie banner.
What Are Cookies?
Cookies are small text files that a website places on your browser when you visit. They serve a wide range of purposes — keeping you signed in, remembering preferences, measuring how the site is used, and supporting marketing. Throughout this page, the word "cookie" also covers technologies that work similarly, such as pixels, beacons, local storage and software-development-kit (SDK) identifiers in our mobile apps.
Cookies are commonly described in two pairs:
- Session vs persistent — a session cookie is deleted when you close the browser; a persistent cookie remains for a defined period (anywhere from minutes to two years).
- First-party vs third-party — a first-party cookie is set by irwincasino.com itself; a third-party cookie is set by a partner whose code is loaded on our site (for example, an analytics or advertising provider).
How Irwin Uses Cookies
We use cookies for a focused set of operational, analytical and (with consent) marketing purposes:
- To keep you logged in, remember your session, and protect your account against fraud and unauthorised use.
- To remember your preferences — language, currency, time-zone, accepted cookie categories.
- To measure performance — page load times, errors, which pages are popular, and which products you engage with most.
- To support responsible gaming — for example, ensuring that your reality-check pop-ups appear at the right interval.
- To deliver marketing communications and personalised promotions, where you have given express consent under the Canadian Anti-Spam Legislation (CASL).
Categories of Cookies We Use
We group cookies into five canonical categories. Necessary cookies are always active; the others operate only after you choose to accept them in our cookie banner.
Always active
1. Strictly Necessary
Required for the site to operate — login, session security, anti-fraud, load balancing, and remembering your cookie choices. Disabling them will break key features.
Opt-in
2. Performance & Analytics
Help us understand aggregate site behaviour through tools such as Google Analytics 4. Where the provider supports it, we use IP anonymisation and short retention windows.
Opt-in
3. Functional
Remember preferences such as your language, your currency selection, and the visual state of your responsible-gaming limit settings. Without them, the site still works but is less personalised.
Express consent
4. Marketing & Targeting
Power personalised promotions, retargeting, and attribution of advertising campaigns. These cookies require express consent under CASL and can be revoked at any time.
Opt-in
5. Social Media
Set by social platforms whose plug-ins we embed (for example, share buttons). Their use is governed by the platform's own policy as well as your cookie choices on our site.
Third-Party Cookies
Some cookies are set by third parties whose code is loaded on our site. We work only with established providers and require contracts that limit how they may use cookie data. Examples of the third parties we may use include:
- Google Analytics 4 — aggregate site analytics.
- Meta Pixel — advertising attribution and retargeting, where consent is given.
- Hotjar or a comparable session-recording tool — usability analytics (with personally identifying fields masked).
- Customer-support and live-chat platforms — to maintain the conversation across page loads.
- Anti-fraud and bot-protection providers — to keep our service secure.
Where a third party processes personal information through cookies, that party becomes an independent or joint controller as appropriate. Review each provider's own privacy policy for further information.
Cookie Inventory
The table below lists the cookies in active use at the time of publication. The inventory is generated from our consent-management platform and is refreshed when the deployed configuration changes.
| Cookie name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| irwin_session | irwincasino.com | Necessary | Authenticated session | Session |
| irwin_csrf | irwincasino.com | Necessary | Cross-site request forgery protection | Session |
| irwin_consent | irwincasino.com | Necessary | Stores your cookie-banner choices | 12 months |
| irwin_geo | irwincasino.com | Necessary | Province-level location for compliance | 24 hours |
| irwin_lang | irwincasino.com | Functional | Preferred language (en-CA / fr-CA) | 12 months |
| irwin_ccy | irwincasino.com | Functional | Preferred currency display | 12 months |
| _ga | Performance | Distinguishes unique users for analytics | 2 years | |
| _ga_* | Performance | Session counter for analytics | 2 years | |
| _gid | Performance | Distinguishes users for 24 h | 24 hours | |
| _fbp | Meta | Marketing | Advertising attribution & retargeting | 3 months |
| _hjSession | Hotjar | Performance | User-experience analytics | 30 minutes |
| _hjSessionUser | Hotjar | Performance | User-experience analytics | 1 year |
| cf_clearance | Cloudflare | Necessary | Bot mitigation | 30 minutes |
| irwin_aff | irwincasino.com | Marketing | Affiliate campaign attribution | 90 days |
Managing Your Cookie Preferences
Through our cookie banner
The first time you visit Irwin Casino, our cookie banner asks for your consent. You can accept everything, reject everything that is not strictly necessary, or choose categories individually. You can reopen the banner at any time using the Cookie Preferences link in the site footer.
Through your browser settings
Every major browser lets you block, restrict or clear cookies. Steps differ by browser:
- Google Chrome — Settings → Privacy and security → Third-party cookies.
- Mozilla Firefox — Settings → Privacy & Security → Cookies and Site Data.
- Apple Safari — Preferences → Privacy → Manage Website Data.
- Microsoft Edge — Settings → Cookies and site permissions → Manage and delete cookies and site data.
Industry opt-out tools
You can opt out of behavioural advertising at the network level through industry tools:
- YourAdChoices.ca — Digital Advertising Alliance of Canada — youradchoices.ca
- NAI Consumer Opt-Out — optout.networkadvertising.org
- EDAA Your Online Choices — youronlinechoices.eu
Do Not Track Signals
Some browsers offer a "Do Not Track" (DNT) signal. Industry standards do not currently define a single response to DNT, so we treat it as informational. Your cookie choices in our banner remain the authoritative record of your preferences for our site.
Cookies and Personal Information
When cookie data is combined with information that can identify you — for example, your account ID after you sign in — it becomes personal information for the purposes of PIPEDA and applicable provincial privacy laws. From that point, the rules and rights set out in our Privacy Policy apply in full.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, partners or applicable law. The "Last updated" date at the top of the page records the most recent revision. Where changes are material — for example, where a new tracking technology is introduced — we will refresh the consent banner so you can review and update your choices.
Contact Us
For questions about cookies or your privacy choices, contact our Data Protection Officer at [email protected]. For broader contractual questions, please see our Terms and Conditions.
Frequently Asked Questions
How do I withdraw cookie consent after accepting?
Click the Cookie Preferences link in the site footer to reopen the banner, or clear cookies for irwincasino.com in your browser. Either method updates your preference record on your next page load.
Are tracking pixels covered by this policy?
Yes. For the purposes of consent and disclosure, this Policy applies to pixels, beacons, SDK identifiers and local-storage technologies in the same way as it applies to traditional cookies.
Do you share cookie data with advertisers?
Only with consent, and only with the partners listed in the inventory table. You can withdraw consent at any time, and the listed partners are then prevented from setting new marketing cookies during your session.